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Welcome to THE CHURCH OF PENTECOST – AMSTERDAM CITY CHURCH © website on which this Policy is hosted is owned and managed by AMSTERDAM CITY CHURCH © a branch of THE CHURCH OF PENTECOST INTERNATIONAL (“COP”) – CHURCH OF PENTECOST (NL)

This Privacy Notice describes how AMSTERDAM CITY CHURCH © collect, use, disclose, transfer, store, retain or otherwise process your information, whether provided through the website, or acquired directly by any other means, and will be dealt with in accordance with the Law. By continuing to browse and use this website you are accepting the terms and conditions of use, which governs AMSTERDAM CITY CHURCH © ’s relationship with you.

  • Whenever “We”, “Our” or “Us” is used in this Policy it is referring to your relationship with and an obligation or right, in AMSTERDAM CITY CHURCH © 
  • Data Controller” is the entity that determines the purpose for which personal data is collected and processed.
  • Data Processor” is the entity processing personal data on behalf of the Data Controller. 
  • Personal Data” is any information about a living individual, which allows them to be identified, such as a name, email or photograph and can identify them alone or in conjunction with other information.

This policy explains how we comply with laws and regulations in our respective countries and the General Data Protection Regulation (GDPR) and the Privacy & Electronic Communications Regulations 2003 (“the PECR”) relating to electronic communications (jointly and severally, “the Law”) 

AMSTERDAM CITY CHURCH © has agreed that:
  1. The AMSTERDAM CITY CHURCH © will manage contents on the website and in particular, registration for events and online giving.
  2. All Personal Data relating to persons resident in the EEA acquired from or relating to such persons accessing the website for any purpose including, without limitation:
  1. donating;
    ii. registering for any event;
    iii. acquiring goods or services through this website.

Will be dealt with in accordance with this Policy and “the Law”.

  1. Such information will be kept confidential and only be provided to third parties, who assist us, provide goods or services requested by such persons, or with their prior consent.

We will adhere to the Principles of Data Protection as detailed in GDPR. Your information will be:

  1. Processed lawfully, fairly and in a transparent manner.
  2. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
  3. Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
  4. Accurate and, where necessary, kept up to date.
  5. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.
  6. Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage using appropriate technical or organisational measures.

Although AMSTERDAM CITY CHURCH © and the CHURCH OF PENTECOST (NL) are one organisation, we will not work together and will not require a need to share personal data. As each church will carry out their own local responsibilities as churches, support the church community and provide products and services you request.

As this Privacy Notice is posted on the website by AMSTERDAM CITY CHURCH © as a Data Controller, we carry out the duty to manage this website and we are also the Data Controller of personal data you provide.

If you provide personal data directly to the AMSTERDAM CITY CHURCH © to staff or volunteers, AMSTERDAM CITY CHURCH © is Data Controller responsible to comply with its legal obligations under GDPR. Based on consent and/or permission, this personal data may be shared with THE CHURCH OF PENTECOST (NL) we may either process such data on behalf of or as a joint Controller use for its own purposes.

Where AMSTERDAM CITY CHURCH © and the CHURCH OF PENTECOST (NL) are joint Controllers, both are responsible for how your data is processed.


As AMSTERDAM CITY CHURCH © is a Data Controller based in The Netherlands, as an EEA country representative for THE CHURCH OF PENTECOST (NL) in the jurisdiction in which the CHURCH OF PENTECOST (NL) no assistance will be required with the collection, storage, use and transfer of information and compliance with all applicable data protection laws.


AMSTERDAM CITY CHURCH © takes your privacy very seriously and this Policy has been adopted as it recognizes the right of people to keep their personal information private.

By providing Personal Data, including by use of this website, you agree to allow us to contact you, including by mail, email, telephone, or SMS text message, in connection with our charitable purposes:

  1. For our legitimate interests, in accordance with current data protection regulations; or
  2. Based on the consents, you have given.
Modifying Your Preferences

If at any point you would like to change your preferences and:

  1. you do not wish to receive further communications from AMSTERDAM CITY CHURCH © and/or the CHURCH OF PENTECOST (NL) you attend or previously attended, or,
  2. you wish to change the way you receive any communication.

follow the procedure under Your Rights below.

If you disagree with any part of this policy, please do not provide Personal Data to us, and do not use the website.


Personal Data is collected each time you are in contact with us, for example, when you:

  1. Visit the website.
  3. Register for an AMSTERDAM CITY CHURCH © service, conference and or event. 
  4. Apply for a job or volunteer at AMSTERDAM CITY CHURCH ©
  5. Provide your contact details, in writing or orally, to the AMSTERDAM CITY CHURCH © staff or volunteers.
  6. Purchase goods or services from AMSTERDAM CITY CHURCH ©, through the website, or directly from AMSTERDAM CITY CHURCH © and when you provide credit or debit card details.
  7. Participate in other AMSTERDAM CITY CHURCH © activities (e.g., groups, teams etc) 
  8. Contact us by means such as email, text, letter, telephone.

Have face to face meetings with staff and volunteers.

  1. Access social media platforms such as Facebook, YouTube, WhatsApp, Twitter, Instagram.
  2. Register with and grant AMSTERDAM CITY CHURCH © permission to provide the CHURCH OF PENTECOST (NL) with access to your personal data and give consent to be contacted by AMSTERDAM CITY CHURCH ©

The types of personal information collected by us include:

  • Personal details such as your title, name, and date of birth.
  • Contact details such as postal address, post code, email, mobile and telephone numbers.
  • When relevant to our mission, demographic information such as marital status, nationality, education, employment/qualifications, and family details.
  • Financial information such as donation history and your bank details.
  • Whether you are a taxpayer in the place where the AMSTERDAM CITY CHURCH © is registered.
  • Spouse and family details when you jointly volunteer, register for events, and/or register your children for any reason at AMSTERDAM CITY CHURCH ©
  • Non-financial information such as passports, driving licences and financial information such as salary records, tax codes and expenses claims.
  • Employee and volunteer data such as qualifications, languages, and experience.
  • Records of your contact with us.
  • Photographs provided by you or taken at AMSTERDAM CITY CHURCH © in services or events.
  • Visits to the website to enable AMSTERDAM CITY CHURCH © to improve its effectiveness and better promote church services and events.
Sensitive/Special Category Personal Information

We may collect and store sensitive personal information (Special Category Information under GDPR) such as:

  • Health information provided during pastoral/delegation/team meetings.
  • Health information to assist attendance at AMSTERDAM CITY CHURCH © services and events.
  • Religious information (attendance at AMSTERDAM CITY CHURCH © events, activities, personal faith decisions, baptism).
  • Religious affiliation permitted when you and/or your family attend, register for AMSTERDAM CITY CHURCH events and conferences.
  • Prayer requests.

We collect information about you for a variety of uses based on different reasons. For example, some of the information is disclosed to register for activities or events, sometimes we are required by law and regulations to collect and process information about you, and at other times we consider it is in our legitimate charitable interest to collect and process information.

Your personal information will be dealt with in accordance with “the Law”

  1. It is never sold, nor given away. 
  2. It is only shared with others where you have given consent or where it is permitted or required either contractually or legally.

We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law.

Generally, uses of your personal information based on our legitimate charitable interests and on your consent may include:

  • Keeping you informed as to AMSTERDAM CITY CHURCH © services, activities, events, resources, and conferences.
  • To promote the interests of AMSTERDAM CITY CHURCH ©, its Christian missions and its charitable objects.
  • To manage employees and volunteers.
  • To fundraise and process donations and related statutory rights and obligations.
  • To establish and maintain your involvement with us, events you have attended, what areas and activities of the AMSTERDAM CITY CHURCH © you have supported, record and acknowledge any donation, to provide the products or services you have requested.
  • To answer an inquiry or request for further information or complaint about us, our services, activities, and events.
  • To register you for events, conferences and provide the services requested.
  • To carry out analysis and market research and improve our website and communications, for example by matching anonymised user’s data with social media sites such as Facebook to better understand people’s interests.
  • To assist the AMSTERDAM CITY CHURCH © to provide services and products.
  • To improve our ability to assist the AMSTERDAM CITY CHURCH © attendees and the wider community.
  • To assist the AMSTERDAM CITY CHURCH © with management and administrative purposes such as accounting, credit/debit card payments, anti-fraud measures, maintenance, and development.

Legal Basis for Using Your Personal Information

We will only process your personal information where we have a legal basis to do so. The legal basis will depend on the reason or reasons we collected and need to use your information.

Under “the Law” in almost all cases the legal basis will be:

  • As it is in our legitimate interest as registered charitable and Christian religious entities to use your personal information to operate and improve our service as a church.
  • To fulfil any contractual relationship, we have with you in relation to provision of products or services, such as registration at events.
  • As you have consented to AMSTERDAM CITY CHURCH © using your information for a particular purpose.
  • because we need to use your personal information to comply with a legal obligation, such as protection and welfare of individuals.
  • To protect the vital interests of you or another person, for example, in pastoral situations.
  • To process sensitive / special category personal data that is relevant to us as a not-for-profit religious organization.
  • Where you have given consent for us to contact you by email, phone, or SMS, to send you information and marketing communications.

Information you provide electronically, including through this website, may be held on computers owned and kept by AMSTERDAM CITY CHURCH ©

Information you provide in paper form, such as consents, letters or recorded in meetings with staff or volunteers, may be transferred to secure virtual systems or stored in secure physical filing systems. Subject to compliance with our data management policies and procedures, and in compliance with the above Data Protection Principles, information may be accessed, used, and stored:

  1. On computers owned and kept by AMSTERDAM CITY CHURCH © based in the EEA.
  2. By a limited number of staff or key volunteers under a duty of confidentiality who are involved in development, maintenance, and operation of the website or the services provided through them, or who act for us for the uses set out in this policy, or other purposes approved by you. Those parties may also process information, fulfil, and deliver orders, process credit card payments, and provide support services to us.

Third party service providers may process information, fulfil, and deliver orders, process donations and credit card payments, and provide support services on our behalf. Where such details are shared, agreements in place restrict the use of your information to the purpose for which it is provided and ensure it is stored securely and in accordance with applicable data protection and privacy laws.

We do not sell or pass any of your personal information to any other organization and/or individuals without your express consent, unless required by law.

Financial Records and Card Details:

All financial payments and records are held in accordance with The Payment Card Industry Data Security Standard (“PCI DSS”).

All credit/debit card donations made online or by phone, are made securely through third party service providers and payment gateways, which comply with the PCI DSS. Unredacted card details are not recorded and stored on our systems.

We do not store unredacted financial details (credit or debit card numbers) obtained through online transactions nor do we pass any information to third parties, except where we are legally required to do so, to assist fraud reduction, or to provide a service requested and minimise credit risks.


We will only keep your personal information for as long as it is required and in accordance with “the Law” and other legal requirements.

If you have indicated that you no longer wish to hear from us, we will keep the minimum information necessary to ensure that no future contact is made.

However, even after you modify your communication preferences, we may retain copies of information about you for a period that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, or legal process. Where we hold Sensitive Category Personal Information, unless we have evidence of your regular contact with us or we are required by law to retain, the sensitive information will be deleted after a period of two (2) years.


We use various technologies to collect information when you access or use including placing a piece of data, commonly referred to as a “cookie” on your device. Cookies are small data files that are stored on your hard drive or in your device memory when you visit a website or view a message. By using you permit us to collect and use your information from activity on devices you use in accordance with this Privacy Notice. 

For more information and to learn how to block or delete cookies used on

Personal Information

Where you have provided your consent to us processing your personal data, you may withdraw this consent at any time. In addition, the Law gives you the right, under certain circumstances:

  • To request in writing and securely obtain copies of the personal information we hold about you.
  • To correct or update your personal information held by us.
  • To request us to stop using your personal information for marketing purposes or for any other purpose where there is no legal requirement for continued processing.
  • To object to profiling activities based on our legitimate interest.
  • To request to have all personal data deleted.

To exercise any of these rights please contact or contact the Data Protection Officer Hillaryanna Boatemah Annan – (contact details set out below).

Please tell AMSTERDAM CITY CHURCH © as soon as any of your contact details change so that records can be kept up to date. We will take reasonable steps to correct any of your information, which is inaccurate, incomplete, or out of date.

A request to access, amend or delete your personal information may be refused in certain circumstances. If refused, you will be provided with a reason for the decision and, in the case of amendment, will note with your personal information that its accuracy is disputed.

If you wish to have your personal information deleted, or if you no longer attend AMSTERDAM CITY CHURCH © and wherever practicable that information will be deleted. Please contact the Data Protection Officer at AMSTERDAM CITY CHURCH ©

Marketing Communications

The Privacy and Electronic Communications Regulations (PECR) gives you the right:

  • To choose whether to receive marketing communication from us by email, text, or telephone.
  • To know about the cookies AMSTERDAM CITY CHURCH © uses, so that you can decide whether to give permission to store a cookie on your device.

You can change the way you are contacted, or the kind of material sent to you, at any time by contacting us by mail or e-mail using the contact details below.

Modifying Your Preferences

You will have the opportunity to decline to accept communications at any time and discontinue receiving such communication by:

    1. following the instructions to “unsubscribe” on any email or text communication received from AMSTERDAM CITY CHURCH ©
  • emailing
  1. emailing the CHURCH OF PENTECOST (NL) which you attend or previously attended, or which contacted you.

Reasonable steps will be taken to keep secure any personal information, which is held.

Personal information, held electronically, is stored in a secure server or secure files.

The Internet is not a secure method of transmitting information. Accordingly, no responsibility is accepted for the security of information you send to or receive from us over the Internet or for any unauthorized access or use of that information.

Security measures are taken to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction, and damage.

Where we have given you, or where you have chosen security codes (username, password, memorable word, or PIN), which enable you to use any online service, you are responsible for keeping these security details confidential.


This website may also include links to other websites or may provide social media buttons, permitting sharing web content directly to a social media platform, such as Facebook, Instagram, Twitter, WhatsApp, and YouTube.

We do not endorse social media website(s) and have no responsibility for the content unless posted by or approved by us nor are we responsible for the cookies such websites may contain.

Use of such buttons or links is at your own risk and you must verify authenticity of sites before posting or providing personal information on such sites.

We do not ask for passwords or personal details on social media. Websites such as YouTube are used to embed videos on the website and service providers. 

Please look at the cookie and privacy policies on these third-party sites if you want more information about this.

This website may also contain sponsored links and adverts. These may typically be through related AMSTERDAM CITY CHURCH © partner ministries or service providers, who may have their own detailed privacy policies.


Any documents or files made available to download from our website are provided at users’ own risk.


Please contact either AMSTERDAM CITY CHURCH © or the CHURCH OF PENTECOST (NL) if you wish to raise a concern about handling of your personal information through this website or directly to the if it involves information provided by other means. You also have the right to lodge a complaint with the Data Protection Authority Office (see contact details below) about how your data is managed.


AMSTERDAM CITY CHURCH © may amend this Policy from time to time to reflect changes in best practice, security, and control and to ensure compliance with any changes or amendments to the Law or other applicable legislation in the EEA. Any amended version will be available on the website. We suggest you visit regularly to keep up to date with any changes.

3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:
  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. Third Party Websites

AxiomThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AxiomThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.